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Apprenticeship Standard in Operations/Departmental Manager Level 5
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| Apprenticeship Standard in Operations/Departmental Manager Level 5, V1.1 | | | Lincoln Campus | £0.00 |  |
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Support For Students Aged 19+
Lincoln College Fee Remission Policy offers means tested and non-means tested help with course fees for qualifications up to and including Level 2 and for some students aged 19+ studying a first Full Level 3
We also offer the Advanced Learner Loan, which is non-means tested help with course fees for Level 3, 4, 5 and 6 Further Education funded courses. Our Learner Support Fund offers means tested help with course related costs such as travel to college, uniform, equipment, UCAS application fee and travel to Higher Education interviews. We offer help with the cost of Ofsted registered childcare through the Care To Learn scheme for students aged under 20 (non means tested) and our 20+ Childcare Support Fund (means tested). We can also provide assistance through the Free College Meals scheme. Students, or their parents, must be in receipt of a qualifying means tested benefit and either aged 19 to 24 and have a current Education and Health Care Plan, or be aged 19 and continuing exactly the same programme that they started before they turned 19. Visit our website here for more information or contact the Financial Support Team at financialsupport@lincolncollege.ac.uk or call (01522) 876000 or (01636) 680680
To find more information on funding available for all students please visit our Financial Support page by clicking here
If you are interested in an Apprenticeship, you will pay no course fees.
More information about this Course
Introduction
An operations/departmental manager is someone who manages teams and/ or projects to achieve operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy. They are accountable to senior managers or business owners. Working in the private, public or third sector and in all sizes of organisations.
Specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: operations manager, regional manager, divisional manager, department manager and specialist managers.
Off the Job Training:
A key requirement of an Apprenticeship is Off-the-job training. This must make up at least 20% of the apprentice’s contracted hours, over the total duration of the apprentice’s planned training period. Off-the-job training must be directly relevant to the apprenticeship standard and must take place within the apprentice’s normal working hours. The new learning must be documented and reflected on through the Learner Journal on their e-portfolio.
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Entry Requirements
The Apprentice will need to be in a relevant role and show a willingness to undertake the knowledge, skills and behaviours required. They will also need to have Level 2 Maths and English (GCSE at Grade 4/C or above or equivalent) or be prepared to attend a block study period for Maths and English if this is required. Apprentices may be required to attend an interview and undertake relevant skills assessments.
Once they have been accepted on to the programme all apprentices will be required to attend a Lincoln College Induction. Apprentices will require access to a tablet/computer to access their e-portfolio.
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Assessment and Progression
Assessment is done through a combination of practical tasks, written assignments, oral discussions and online tests throughout the programme.
One to one support from a dedicated, professional assessor/instructor allocated to the learner for the duration of the programme.
• Work based assignments and projects to be completed in an e-portfolio (OneFile).
• Case studies and in College course days as and when required for each learner.
• Job shadowing and mentoring, cross training in other departments.
• Employer led in-house training.
• Independent learning and research as directed by the assessor, relevant to the area of study.
• Review of progress every 4-10 weeks with the Apprentice, Manager and
• Assessor, evaluating and contributing to what has been learnt and what the next steps to take are.
End Point Assessments:
Knowledge Test:
A series of different scenarios and situations will be used, with a series of questions requiring responses which will demonstrate the apprentice’s knowledge of that particular topic. The multiple-choice knowledge test will be available online or paper based. Structured Competency Based Interview:
The knowledge requirements within the Standard will be tested using a structured series of questions to assess the apprentice’s knowledge.
Portfolio of Evidence:
A completed portfolio will clearly demonstrate knowledge and understanding of real work environments, behaviours needed around team work and a collection of online evidence. This may include:
• Written Statements
• Project Plans
• Reports
• Observations
• Professional Discussions
• Presentations
• Performance Reviews
• Feedback Work-based Project
The work-based project provides a substantive evidence base from a business-related project to demonstrate the application of skills and knowledge.
Each project must enable the following to be demonstrated:
• The applications of knowledge and skills
• The approach to planning and completion of the project
• The application of behaviours Presentation
The apprentice will deliver a 15-minute presentation which describes the objectives and outputs of their work-based project, and will demonstrate:
• What the apprentice set out to achieve
• What they have produced in the project
• How they approached the work and dealt with any issues
• Confirm the demonstration of appropriate interpersonal and behavioural skills
Question and answer Session:
The apprentice will provide responses to a series of competency-based questions put to them by the panel members. The questions will require the apprentice to draw on their experiences throughout their apprenticeship but will also focus on the findings/recommendations made within their work-based project activity.
Professional discussion relating to continuing professional development:
The apprentice will provide evidence of any additional learning/CPD undertaken during the apprenticeship, which will include:
Activity undertaken during the level 5 Diploma or learning activity Details of any formal or informal learning undertaken Details of any professional discussions undertaken or support provided through professional bodies.
Progression:
Successful learners can progress to a Chartered Manager Degree Apprenticeship Level 6
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Fees
As an Apprentice, you will pay no course fees. However, your employer may have to pay towards your training as well as providing you with a wage. All Apprentices are entitled to the national minimum apprentice wage within their first year of training from their employer, although they can, and often do, pay more. In the second and subsequent years of an Apprenticeship programme, if you are aged 19 or over, the national minimum wage for your age would apply [https://www.gov.uk/national-minimum-wage-rates]
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