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Course Details


Apprenticeship Standard in Hospitality Supervisor Level 3

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Course NameStart DateEnd DateSiteHome Fees 
Apprenticeship Standard in Hospitality Supervisor Level 3, V1.1  Off Premises£0.00Available but read only


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Support For Students Aged 19+

Lincoln College Fee Remission Policy offers means tested and non-means tested help with course fees for qualifications up to and including Level 2 and for some students aged 19+ studying a first Full Level 3

We also offer the Advanced Learner Loan, which is non-means tested help with course fees for Level 3, 4, 5 and 6 Further Education funded courses. Our Learner Support Fund offers means tested help with course related costs such as travel to college, uniform, equipment, UCAS application fee and travel to Higher Education interviews. We offer help with the cost of Ofsted registered childcare through the Care To Learn scheme for students aged under 20 (non means tested) and our 20+ Childcare Support Fund (means tested). We can also provide assistance through the Free College Meals scheme. Students, or their parents, must be in receipt of a qualifying means tested benefit and either aged 19 to 24 and have a current Education and Health Care Plan, or be aged 19 and continuing exactly the same programme that they started before they turned 19. Visit our website here for more information or contact the Financial Support Team at financialsupport@lincolncollege.ac.uk or call (01522) 876000 or (01636) 680680


To find more information on funding available for all students please visit our Financial Support page by clicking here

If you are interested in an Apprenticeship, you will pay no course fees.



More information about this Course


Introduction
Hospitality supervisors work in a variety of businesses from bars and restaurants to conference centres and contract caterers. They provide vital support to management teams and can supervise hospitality services and running shifts. They typically work under pressure and must be able to deliver customer service and motivate a team. Supervisors can specialise in specific functions or work across different functions that reflect the varied nature of the industry. There are three occupational routes available: • Food and beverage supervisor • Bar supervisor • Events supervisor All routes incorporate: Business Knowledge and Skills, Customer Service Principles, Working with People, Food Safety, Legislation, Hospitality Behaviours and Craft Skills of the job undertaken. We aim to work with your business to train staff who are passionate about customer service and food quality whilst working in a rewarding and worthwhile job that provides excellent career opportunities. Off the Job Training: A key requirement of an Apprenticeship is Off-the-job training. This must make up at least 20% of the apprentice’s contracted hours, over the total duration of the apprentice’s planned training period. Off-the-job training must be directly relevant to the apprenticeship standard and must take place within the apprentice’s normal working hours. The new learning must be documented and reflected on through the Learner Journal on e-portfolio.

Entry Requirements
The Apprentice will need to be in a relevant role and show a willingness to undertake the knowledge, skills and behaviours required. They will also need to have Level 2 Maths and English (GCSE at Grade 4/C or above or equivalent) or be prepared to attend a block study period for Maths and English if this is required.Apprentices may be required to attend an interview and undertake relevant skills assessments. Once an apprentice has been accepted on to the programme they will be required to attend a Lincoln College Induction. Apprentices will require access to a tablet/computer to access their e-portfolio.

Assessment and Progression
Assessment is done through a combination of practical tasks, written assignments, oral discussions and online tests throughout the programme. • One to one support from a dedicated, professional assessor/instructor allocated to the learner for the duration of the programme. • Work based assignments and projects to be completed in an e-portfolio. • Case studies and in College course days as and when required for each learner. • Job shadowing and mentoring, cross training in other departments. • Employer led in-house training for mandatory subjects (e.g. Safeguarding, HACCP and Food Safety, Health and Safety, Legal • Requirements such as Licensing Law and Trades Descriptions). • Independent learning and research as directed by the assessor, relevant to the area of study and looking at the range of Hospitality businesses. • Review of progress every 4-10 weeks with the Apprentice, Manager and Assessor, evaluating and contributing to what has been learnt and what the next steps to take are. End Point Assessment: There will be an End Point Assessment (EPA) as the final stage of an Apprenticeship. The Apprentice must demonstrate their learning to an independent end point assessor and the overall grade available is distinction, pass or fail. Assessment events are: • Synoptic knowledge test: 120min multiple choice test. • Professional discussion: 30min professional discussion using a set criterion • Practical observation: 240min observation of the apprentice preparing for, running and closing down a service • Business project: completed over a 2mth period and ending with a presentation to their manager and assessor

Fees
As an Apprentice, you will pay no course fees. However, your employer may have to pay towards your training as well as providing you with a wage. All Apprentices are entitled to the national minimum apprentice wage within their first year of training from their employer, although they can, and often do, pay more. In the second and subsequent years of an Apprenticeship programme, if you are aged 19 or over, the national minimum wage for your age would apply [https://www.gov.uk/national-minimum-wage-rates]


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