Do you want to learn about Customer Service and Enterprise? Maybe you’d like
to work in a shop or even run your own business. If so, this course is ideal for
you.
You will be working towards a vocational AIM Award Diploma in Skills for
Working in Business, Administration and Customer Service Industries course at
Entry Three or Level One.
You will have the chance to run your own pop-up shop on the college campus,
selling a variety of high-quality products. You’ll gain practical skills in
customer service, stock control, market research, health and safety, and
marketing, along with routine shop tasks such as using the till, pricing and
displaying goods.
You will develop both teamwork and independence skills, grow in confidence
and self-esteem, and make a positive contribution to the development of the
pop-up shop and to the college community. You will develop and run your own
enterprise products and business.
All courses include English and Maths, learners will follow accredited
Functional Skills qualifications, as well as Continuing Personal/Professional
Development, tutorials, enrichment and enterprise projects and a work experience
placement.
During this course, you’ll learn:
- Choosing and ordering products to stock in the shop
- Receiving and checking off deliveries
- Costing and pricing products
- Displaying products
- Producing signage and marketing resources
- Taking and delivering orders
- Storing stock correctly and safely
- Completing till transactions
- Recording sales
- Counting the float, cashing up and keeping accounts
- Cleaning and tidying the shop
- Setting up and running enterprises – producing own products, marketing and
selling